Helpex supports you in setting up an IT production organization adapted to your needs and constraints and inspired by international best practices (ITIL, COBIT), for a high-performance CIO at the service of the company.

• Continuous improvement of the quality of service,
• Control of IT production costs,
• Review of the organization of the IT department, processes, skills and tools,
• Definition of the target organization (organization chart, job descriptions, etc.),
• Definition of the transition plan,
• Assistance in defining the catalog of services,
• Assistance in estimating the costs of the various IT services,
• Assistance in defining and implementing IT processes according to good practices (ITIL, COBIT ,…),
• Assistance in the choice of necessary tools,
• Support in the implementation of processes and tools.