Helpex supports you in setting up an IT production organization adapted to your needs and constraints and inspired by international best practices (ITIL, COBIT), for a high-performance CIO at the service of the company.

  • Continuous improvement of the quality of service,
  • Control of IT production costs,
  • Review of the organization of the IT department, processes, skills and tools,
  • Definition of the target organization (organization chart, job descriptions, etc.),
  • Definition of the transition plan,
  • Assistance in defining the catalog of services,
  • Assistance in estimating the costs of the various IT services,
  • Assistance in defining and implementing IT processes according to good practices (ITIL, COBIT ,…),
  • Assistance in the choice of necessary tools,
  • Support in the implementation of processes and tools.
Conseil